WagerLand Casino Privacy Policy

At WagerLand Casino, we are fully committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your data when you access and use our platform at wagerland.com. By registering an account and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully, and if you have any questions, you can reach us at support@wagerlandsupport.com — please ensure your email is sent from your registered account address.

Who We Are

WagerLand Casino is operated by Altiora IT Services. As the data controller, we are responsible for how your personal data is collected and processed. Our platform is designed to serve players across international markets, offering a multilingual experience in English, Italian, French, Polish, and German. We are transparent about our data practices and aim to ensure that all interactions with our casino are safe, secure, and legally compliant.

What Information We Collect

Here at WagerLand, we collect various categories of personal data to provide you with a smooth and secure gaming experience. The information we may collect includes:

• Full name, date of birth, and contact details (email address, phone number)
• Residential address and proof of identity documents
• Financial information, including payment method details and transaction history
• Account login credentials and gaming activity records
• Device information, IP address, browser type, and operating system
• Communications you send us via live chat or email
• Geolocation data to verify eligibility based on our restricted territories list

We at WagerLand collect this data both directly from you during registration and account use, and automatically through cookies and similar tracking technologies when you visit our site.

How We Use Your Data

Our Wager Land Casino platform uses your personal data for the following purposes:

• To create and manage your player account
• To process deposits and withdrawals, including verifying payment methods
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To verify your identity and eligibility to play
• To communicate with you about your account, bonuses, and promotions
• To administer our Welcome Package, VIP Club rewards, Wheel of Luck, and other loyalty features
• To detect and prevent fraud, cheating, or other prohibited activities
• To improve our services and personalise your gaming experience
• To meet our legal and regulatory obligations

We at WagerLand will never sell your personal data to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our WagerLand platform uses cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences, keep you logged in securely, and understand how players interact with our site. We use the following types of cookies:

• Essential cookies: Required for core site functionality, such as logging into your account
• Performance cookies: Help us analyse how users navigate our platform so we can improve it
• Functional cookies: Remember your language and currency preferences
• Marketing cookies: Used to deliver relevant promotional content based on your activity

You can manage or disable cookies through your browser settings at any time. However, please note that disabling essential cookies may affect your ability to use certain features of the Wager Land Casino platform.

Sharing Your Information

We at WagerLand may share your personal data with trusted third parties in the following circumstances:

• Payment processors: To handle deposits and withdrawals in fiat currencies (EUR, USD, GBP, CAD, AUD, NZD, PLN, SEK, NOK) and cryptocurrencies including BTC, ETH, and XRP
• Identity verification providers: To carry out KYC checks as required by applicable laws
• IT and security service providers: Who support the operation and security of our platform
• Regulatory and law enforcement authorities: Where we are legally required to disclose information
• Fraud prevention agencies: To detect and prevent financial crime

All third parties we engage are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal obligations. At WagerLand Casino, we are required by law to keep certain records — including financial transaction histories and identity verification documents — for a minimum period following account closure. Once data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Wager Land Casino platform:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restriction: You can ask us to limit how we process your data in certain circumstances
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at support@wagerlandsupport.com from your registered email address. We will respond to your request within the timeframe required by applicable law.

Data Security

We take the security of your personal information seriously. Our WagerLand platform employs industry-standard encryption technologies and security protocols to protect your data from unauthorised access, loss, or disclosure. We regularly review and update our security measures to maintain the highest standards of data protection. Despite these efforts, no system is completely infallible, and we encourage you to use a strong, unique 6I8MF^iofn]Jvd1O for your account and never share your login credentials with anyone.

Restricted Territories

We do not accept registrations from players residing in certain jurisdictions, including Afghanistan, Cuba, Iran, North Korea, Russia, the USA, and others listed in our Terms and Conditions. We use geolocation data and identity verification to enforce these restrictions and ensure compliance with applicable laws.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. At WagerLand, we will notify you of any significant changes by posting the revised policy on our website or by contacting you directly. Your continued use of our services after any such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data at Wager Land Casino, please do not hesitate to get in touch. You can reach our support team via live chat on the website or by emailing us at support@wagerlandsupport.com. Remember to send your email from the address registered to your WagerLand account so we can verify your identity and assist you efficiently.